Feedback from previous guests about their experience
76%
liked the resort and would come back again
7.6/10
Very good
Rooms
7.4
Location
5.6
Service
8.2
Dining
5.0
Guest reviews
7.6/10
based on 5 reviews
8.6
8.6/10 based on 73 reviews
Gerald
United States of America,
January
2025
7.0/10
Banyan Residence was a decent place to stay, offering clean rooms and friendly service. though it did have some hiccups along the way. The location isn’t particularly convenient for accessing nearby dining or attractions, but the staff were genuinely helpful, providing a private driver when needed. Overall, it's good value for the price I paid.
Rooms
7.0
My room was clean and spacious enough. Although I had requested two beds, one was oddly placed in the living room as a sofa. The mattress was a bit hard, but overall, it was nicely appointed.
Service
8.0
The staff were friendly and did their best to assist, even with language barriers. They quickly provided me with extra internet usernames when I needed them.
Location
5.0
The hotel is situated a bit far from popular spots and dining options. It takes time to walk to a nearby convenience store. While it's easy to find, it's more suited for those working in the area rather than tourists.
Dining
5.0
Breakfast was quite basic, featuring only a few plain items like sandwiches and soup. I found it lacking variety, but the staff remained cheerful.
Facilities
6.0
The hotel offered necessary amenities, including a small gym and a reliable internet connection for my multiple devices. The service to arrange transportation was a great plus.
Don
United States of America,
January
2025
5.0/10
I had a pleasant stay at Banyan Residence. the room was clean, spacious, and well-equipped, which was surprising for the price I paid. However, the location was a bit far from the beach and local dining options, making it less convenient. Overall, it was a good value for a quick visit.
Rooms
9.0
My room was quite large and comfortable, featuring a separate living area and a kitchenette. everything felt new and accommodating.
Service
8.0
The staff were friendly and eager to help whenever I needed assistance. they were able to provide extra Wifi details quickly when I lost mine.
Location
6.0
The location is only good if you need to be in this area. it’s a bit distant from the popular places, which made finding food a challenge.
Dining
5.0
Breakfast was very basic for my taste. options were limited to plain sandwiches, fruit, and soup which didn't impress.
Facilities
8.0
The hotel provided good facilities, including unlimited wifi and a living area for working. it's well-maintained overall.
T.
United States of America,
January
2025
6.2/10
I had a decent stay at Banyan Residence in Rayong with a few hiccups along the way. While the room was clean and spacious, I encountered some issues with the room assignment and hard mattresses. The staff were incredibly friendly and tried their best to accommodate my needs, which was appreciated. Overall, I think there's room for improvement, especially in dining options and room layouts.
Rooms
7.0
The room was clean and spacious, but I had trouble with the bed arrangement and mattress firmness. I initially booked a twin room, but one bed was situated awkwardly in the living space.
Service
9.0
The staff were super friendly and helpful. They assisted me, even with some language barriers, and provided me with multiple internet logins for my devices.
Location
6.0
The hotel is a bit out of the way from the town center and attractions. I needed a taxi to get to convenient stores like 7-Eleven, which was a bit inconvenient.
Dining
5.0
Breakfast options were quite basic, consisting mainly of bread and some Asian selections. I would have liked to see more variety for international tastes.
Facilities
6.0
The fitness center was small but functional. However, there were limitations regarding kitchenware in the rooms, which made cooking difficult.
Roger
United States of America,
November
2024
6.2/10
I recently stayed at Banyan Residence for one night, and while it had its charm, there were definitely some bumps along the way. The room was clean and spacious, though sparsely furnished and the beds were quite hard. The staff were friendly and eager to help, especially with communication despite some language barriers. However, I was a bit disappointed with breakfast options and the location felt a bit isolated from nearby attractions.
Rooms
7.0
The room I stayed in was tidy and comfortable, but it was quite minimally furnished. I found the beds hard, and the kitchen lacked essentials like dishes and utensils.
Service
8.0
I appreciated the staff's friendliness and helpfulness, especially when I needed to retrieve Wi-Fi details. Communication was a bit tricky, but they tried their best.
Location
6.0
The location is a bit far from popular spots and food options. It's not easy to find without a car, and there’s a long walk to the nearest convenience store.
Dining
5.0
Breakfast was quite basic, with limited options like plain sandwiches and fruit. I was hoping for a more varied selection.
Facilities
6.0
There’s a gym available, but the amenities were limited, and I wished there were more facilities like a pool.
Lillian
United States of America,
November
2024
6.6/10
I had a decent stay at Banyan Residence, but it wasn't without its quirks. The room was clean and spacious, and the staff was incredibly friendly, which I really appreciated. However, the location is a bit isolated, with not much around, and the breakfast left a lot to be desired. Overall, it was a good value for money, especially considering the price.
Rooms
7.0
My room was clean and spacious, with two air conditioners and two TVs. The decor matched the photos online, and I found it comfortable, although the mattresses were a bit hard for my liking.
Service
8.0
The staff was genuinely friendly and helpful. They assisted me promptly when I needed new wifi details and even offered a free private driver to take us to nearby markets.
Location
5.0
The hotel is situated a bit far from the beach and central places, which was inconvenient. It took a good 15 to 20-minute walk to the nearest 7-11.
Dining
5.0
Breakfast was pretty lackluster, consisting of plain sandwiches and minimal options. I was hoping for something more substantial.
Facilities
6.0
The facilities included a small gym, which was functional but nothing to write home about. I did appreciate the unlimited usernames for wifi, catering to my work needs.